This policy describes what information is collected when you use Clever Sender services and products. It contains specifics of how and why the information is collected and how it is used. We respect your privacy.
When the terms "we", "us" and "Clever Sender" are used, they are referring to Webkomplet, s.r.o. limited liability company based in the Czech Republic. By using "you" we are referring to the person who uses our services or consumes the content we provide.
Whenever you provide us information in relation to using our products or services (for example by posting a comment, submitting an enquiry from, a question, a registration form, sending an email, doing a phone call), your action is understood as your consent that is allowing us to collect, store, use and disclose your information in accordance with our policies. That information may include your email address, IP address, browser and operation system type, name, mail address, phone number, billing information, occupation, demographic information or similar details.
All the data you add, import or collect using our service can be accessed by us as we have to be able to maintain the data in our databases. An example of such data can be a list of your recipients, email templates or campaign settings with email contents. We, however, never use such data for our own purposes and we never disclose them or to sell them to third parties.
A web beacon is a small image that we include into our marketing emails in order to be able to measure email campaign performance and see who opened the email and who clicked the link which helps to tailor the features and content to user needs. Web beacons serve to collect date of when the email was opened or what links were clicked, IP address and email client type. This information is used for generating reports. Web beacons are used in our email campaigns and also email campaigns of our customers.
We may store and process information of when and how you use our services. The information may include your IP address, browser, operation system, time stamp and actions you take within the service. Such information is stored and processed to improve the services and tailoring them to better fit customer needs.
We may use and disclose your personal information as follows:
If you decide to comment in our blog comments section, your personal information required for commenting might be disclosed to third-party provider. Any information you include in a comment are publicly accessible and can thus be read and used by anyone.
The customer support module/chat uses a third-party provider. The necessary information required for handling customer support ticket is submitted to this the third-party provider.
Your recipient's contact data is yours and we never use it for our own business purposes. We will never contact your recipients and will never sell, share or disclose your lists.
The following are the only ways how we use your list data: